Engineering.
Typically, the engineering department’s responsibilities include
preventive maintenance; repair; replacement; improvement and modification
to furniture, fixtures, and equipment (FFE); and ensuring uninterrupted
provision of utilities (gas, electricity, water).
5 Preventive maintenance involves routine checks and inspection of the key components of all equipment. Maintenance of
recreational facilities may be part of the engineering department’s responsibilities. In
particular, swimming pools require extensive maintenance to ensure proper filtration and to prevent the accumulation of
algae and other conditions unsuitable for swimming.
Prompt repair minimizes loss of productivity in other hotel operating
departments and inconvenience to hotel guests. When a particular
FFE has reached the end of its useful life and repair is no longer
cost-effective, replacement is indicated. Improvement projects enhance the
existing operation or reduce operating costs of the facility.Modification
projects alter the existing operation to accommodate one or more new functions.
One hotel might have a large engineering staff that includes
plumbers, carpenters, painters, electricians, and other technicians.
Another might have maintenance personnel who have general knowledge and understanding
of the hotel’s operations but rely on outside contractors for specialized jobs.
In larger, full-service hotels, engineering may be a separate department, with
a director who reports directly to the
resident manager
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